| Lying Bastards! |
[Oct. 6th, 2006|01:05 pm]
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My car has recently been off the road due to the IR key fob deciding to stop working. Unfortunately the immobiliser is built into the central locking that is activated by the key fob. So the car wouldn't run. grrrrrr.
So I ordered a new, shiny IR key fob from a bunch of lying bastards. This new key fob costs over £85 in advance. Just for a damn key fob, not a whole key as the metal bit that fits in the ignition is an extra £70. Plus it takes "5 to 10 days". Now, despite ringing up beforehand to say I would be coming in to get a new key, the shining stars of customer service that work for a bunch of lying bastards choose not to tell me that I needed the old key so they could order a new one. So I went home again to get the old key. GRRRRRRR!
I then forked out £85, left my phone numbers and went on my merry way, well not that merry as I was off to a funeral. And waited.....and waited.......then I waited some more. On the tenth day (today), I rang them to be told that the person who dealt with the order was not in yet and he would ring me back. So I waited some more, until midday, when I rang them. Finally I got to speak to the shining star of customer service and he said "I tried to ring you". It turns out that they try to ring you a grand total of once, if your not in too bad . GRRRRRRRRRRRRRRRRR!
So I go to get my key, slightly annoyed and more than a little ready for some more crap service. I wait for the shining star of customer service to appear. only
"You need to book the car in to the service department to have the key coded to your car" says he.
"Is that right" says I.
"Yes" says he, with an annoying smirk on his annoying face.
"Give me my key" says I.
"Eh?" says he, smirkless now.
"Thanks" says I somewhat sarcastically and leave, new key and all.
Then I get home and try my new, shiny key fob on my old car and, amazingly, it works. The central locking works. The immobiliser turns off. The car starts. The car moves. I am mobile again. So the key didn't need coding at all.
So fuckface who works for a bunch of lying bastards was a lying bastard too. Bottom line is if you need something that only a Renault dealer can get for you, GO SOMEWHERE ELSE! |
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